Shipping policy

 

At Southern Signature, each order is carefully processed within 2-4 weeks from the date it is placed, excluding weekends and holidays. Please be aware that certain items may require extra handling time due to factors such as inventory levels or high order volumes. In these cases, we will promptly notify you via email about any delays.

We ship our handcrafted embroidery pieces using standard carriers such as USPS and UPS, and every order includes a tracking number so you can monitor your package directly on our website. The estimated delivery time for standard shipping is 2-4 weeks, depending on your location and the carrier’s schedule. However, please note that delivery times may vary due to unforeseen issues, such as postal service disruptions.

While we make every effort to ensure your order is delivered on time, there may be delays beyond our control. If you encounter any issues with a delayed package, please contact us, and we will do our best to assist you. Please understand that Southern Signature is not responsible for delays caused by postal services, and we cannot guarantee specific delivery dates.

If you have any questions or concerns about our shipping policy, please feel free to reach out to us. We value your business and are committed to delivering your Southern Signature embroidery in a timely and satisfying manner.